Utah Clicks-Universal Application System

Emerging Practice

Utah Clicks-Universal Application System

State/JurisdictionSettingPopulationTopic AreaNPMs
UtahClinicalCYSHCNService Coordination & Integration11, 15

The objective of the Utah Clicks-Universal Application System program is to create a streamlined process for families and children with special health care needs to apply for multiple services and programs. One of the six Children with Special Health Care Needs (CSHCN) performance outcome measures states that, “Services will be organized so that families can use them easily”. However, families often report that filling out similar paperwork for multiple agencies is both frustrating and time consuming. Likewise, having to visit multiple offices to pick up and drop off paperwork makes it difficult for many individuals to access all the services and programs they need and want. The development of an easy to use, streamlined application process for these families is necessary to improve the delivery of services. Based on the Universal Application System (UAS) technology, Utah Clicks is a web-based interagency application process designed to help families apply for multiple programs. Families can complete paperwork online in a non-duplicative manner and submit their applications electronically to participating programs, such as Medicaid, WIC, CHIP, Head Start and others.

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Evidence & Implementation Team